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Shipping and Returns

SHIPPING:

 

At this time, Dana ships merchandise only to locations within the continental United States and not to international locations, Puerto Rico, Guam, or the US Virgin Islands. This is because of security restrictions that control the shipment of liquids and is beyond our control. If you live outside of the contiguous U.S. states and would like to find out where to find Dana Classic Fragrances near you, please Contact Us by phone at 1-866-213-3675 or by mail at:

 

Dana Classic Fragrances

400 Lyster Ave

Saddle Brook, NJ 07663

 

Orders are shipped via UPS Ground. Please allow between 5 and 10 business days for your order to arrive, depending on your location.

 

Note: At this time, Dana ships merchandise only to locations within the continental United States and not to PO Boxes, Hawaii, international locations, Canada, Puerto Rico, Guam, or the US Virgin Islands. This is due to security restrictions that control the shipment of liquids and is beyond our control. If you live outside of the contiguous U.S. states and would like to find out where to find Dana Classic Fragrances near you, please Contact Us by phone at 1-866-213-3675.

 

 

Shipping Rates
Mechandise Subtotal Shipping 
$0 to $79.99 $8.95
$80 to $119.99 $10.95
$120 to $149.99 $12.95
$150 and up FREE

 

RETURNS:

For all orders placed at danaclassics.com, we offer a 100% guarantee.

 

If you are not completely satisfied with your purchase, simply return the item(s) within 30 days in their original condition for a refund. To ensure a timely refund to your account, please return the items immediately upon deciding that you do not want the product. Items must be unused with original packaging. Complete the Merchandise Return Form that will be in your package and enclose it with your return..

 

Please allow up to 30 days. It takes up to 30 days for us to receive and process your return. We'll refund the price of the merchandise including any taxes you were charged (excluding shipping and handling). Allow two billing cycles for your credit to appear on your credit card statement.

 

We do not refund the original shipping costs unless the return is the result of an error we made in filling your order or if the product is defective.

 

Please note that we cannot accept returns or exchanges on Dana products that you purchased from any other source. We only accept items that were purchased from danaclassics.com or from the Dana mail order department.

 

If you lost your Merchandise Return Form, on a sheet of paper, please indicate your Customer Number, Name, Address, Home Telephone Number, E-mail and reason for returning the merchandise and inclose it with your package.

 

You may return your merchandise by mailing items to:

Dana Classic Fragrances

Attn: Returns

400 Lyster Ave.

Saddle Brook, NJ 07663-5910

 

For more information about Dana Classic Fragrances contact us at: 1-866-213-3675.

 

Customer Service Hours are Monday through Friday, 9:00 a.m. – 5:00 p.m. Eastern Time.

 

Thanks for shopping at www.danaclassics.com!